Rules for visitors
Outer garments should be left at the cloakroom.
Large items are not allowed to be brought into the museum, including bags, briefcases, backpacks, umbrellas and liquids and drinks in any type of container. Please leave these items in the museum's cloakroom.
Food at drink may only be consumed in the cafe.
Smoking is not allowed in the museum.
Please do not use mobile phones in the museum display areas.

Photography and video recording at temporary exhibits, the exhibitions of the Treasure Gallery, the Museum of the Imperial Porcelain Factory and the Restoration and Storage Center Staraya Derevnya is prohibited.
Flash photography and the use of lighting equipment are prohibited.

The museum entrances are equipped with metal detectors.
If, for medical reasons, you cannot pass through the metal detector, please inform a member of the security staff.

The ticket control area is equipped with turnstiles.
The admission ticket gives you the right to enter the museum through the turnstile only once.
There are special entrances for visitors with children in prams and for visitors with wheelchairs.

Taking photographs and videos in the museum
To take amateur videos and photographs a special ticket must be bought from the museum ticket office. A sticker is provided with this ticket which should be stuck on your clothes until the end of your visit to the museum.
Flash photography or the use of lighting equipment is not permitted.

Commercial video and photography, distribution or publication of photographs of State Hermitage exhibition items is only possible with the permission of the museum's management.

To find out how to obtain permission for reproducing images of museum items please call: (812) 710-95-12.
Slides or digital images of museum items or permission to publish images may be obtained by
fax: (812) 710-95-04